When entry becomes reality
Every mission reaches a precise moment when it stops being a trajectory and becomes an arrival.
Today, March 25, on Ocrim’s anniversary, the mission enters a new phase.
<< MIRCO1 to Cremona Base. Confirmed: the portal is online. >>
From today, Ocrim after‑sales service enters a new dimension. No longer a sequence of contacts and requests,
but a structured system, designed to be clear, continuous and manageable.
A single access point. A simple, intuitive digital experience. A service designed to operate in real time.
To support this transition, we have scheduled a dedicated webinar with a guided demo, showing the Portal in action and explaining how to correctly open a service ticket.
Additional sessions of the webinar will be held on April 8, 2026 at 10:00 PM (CEST) and on April 15, 2026 at 9:00 AM (CEST). Registration will open in the coming days.
<< Every request is taken in charge by highly specialised technicians. >>
A personal account. Full access to request history at any time. Complete transparency, step by step.
One access. One ticket.
<< Cremona Base, confirmed: the service is now faster, more structured, closer. >>
After innovating spare parts management with OPARTS, Ocrim takes another step forward in the service world.
With this portal, assistance is no longer an isolated event, but a continuous process, designed to reduce uncertainty
and improve the quality of intervention.
<< OCRIM does not only deliver plants. It delivers presence. Always. Everywhere. Right away. >>
The mission is active. The portal is operational. And assistance enters a new phase.
